Terry’s takeaway

Silence is golden:

It is rare in my world that I get a “quiet” day but with half of mainland Europe enjoying a public holiday today there has been an air of tranquillity in my office throughout the majority of the day. This was brought home by a tweet from Julian Treasure about a film that I absolutely must see called in the pursuit of silence.

For those who are not familiar with Julian’s work he is an absolute advocate to sound and its relationship to how we feel. His Ted talk  from 2011 is just as relevant today as it was back then and Julian opened my ears up to what I was, and still am from time to time, guilty of.

So when I found myself having a rare lunch with my wife today, I engaged some of those 5 learning to listen methods Julian so skillfully gave me. RASA (Receive, Appreciate, Summarise, Ask) The mantra I’ve taken on-board but all too frequently forget in the heat of the moment.

In sales your single biggest asset is your ability to listen and knowing when to shut up is a life changing attribute. Just try it now! Switch everything into silent mode or move into a quiet room, take your watch, your phone, or whatever you have available and set a 2 minute timer and do nothing but listen to your surroundings. It is astounding how much noise is still there but I can guarantee that you will hear something that you’ve never consciously heard before.

So in today’s quiet day I have managed to clear my head of noise, the noise of the last busy month, the noise of the next busy months that will follow; and I can now sift through the soundbites that remain and prioritise them so that the crescendo of Q4 can begin.



2 thoughts on “Terry’s takeaway

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